At LIGLITE, we’re all about brightening your space — and making shipping as smooth as possible.

Is Shipping Free?
Yes! We offer free worldwide shipping on all orders — no minimum spend required. Wherever you are, your lights and candles are on their way at no extra cost.

Processing Time
Once you place your order, we get to work! Orders are typically processed within 2 to 4 business days. Processing times can vary slightly depending on product availability or high-demand periods.

Shipping Time
After your order has been processed, delivery usually takes 2 to 4 weeks. Our products are shipped from various warehouses, both locally and internationally, to ensure you get the best selection and value. Delivery times may vary depending on your location and local customs procedures.

Why Is My Order Arriving in Multiple Packages?
To get your items to you faster, we sometimes ship from different warehouses based on stock and location. If you’ve ordered multiple items, they may arrive in separate packages and possibly on different days — but don’t worry, they’re all on their way!

Tracking Your Order
Once your order ships, we’ll send you a tracking link or number via email. Please note that tracking updates might take a little time to appear, especially in the early stages of transit.

Can I Cancel My Order After Placing It?
If you need to cancel your order, please contact us at contact@liglite.com within 24 hours of placing it. After this window, the order may already be in processing or shipped. If it has already shipped, you’ll need to wait for it to arrive and then request a return.

What If My Order Gets Lost or Delayed?
All LIGLITE orders are shipped with tracking and insurance. If your order is lost, delayed beyond a reasonable time, or returned to us due to an address issue or customs hold, we’ll work with you to either resend the item or issue a refund, depending on the situation.

Customs Duties and Taxes
Our prices are listed in USD and do not include local customs fees or taxes. You may be charged import duties or taxes upon delivery, depending on your country’s regulations. These are the responsibility of the customer. Please check with your local customs office for more details.

Still have questions about your shipment? Feel free to reach out at contact@liglite.com — we’re here to help!